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The Cloud Will Grow in 2009 - IDC


What IT sector goes up in an economic down turn? IDC answers the question with this report, Software as a Service Market Will Expand Rather than Contract Despite the Economic Crisis, IDC Finds. Cloud Computing would have grown in a good economic...
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How to revive a failing CRM system...


There’s been a lot of bad press about customer relationship management (CRM) technology over the years. While a lot has been made about CRM failures, the reality is that only a very small proportion of implementations actually fail in the...
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Customer is King - Feedly RSS Reader Launched! Lon


Its been a great day for feedly - the start up created by Edwin Khodabakchian and his impressive team. I have known Edwin since Oracle acquired his previous baby Collaxa. He brought a fresh new spirit to Oracle and was an inspiration to be around....
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Crowdsourcing the Terror Response to Mumbai


The disheartening events in Mumbai have saddened me. Most people, whether they align with India on substantiative issues, would agree that terror is not an acceptable route to meeting one's objectives. While this mayhem went on and I tried to keep...
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Google Homepage - The Future Face of SaaS?


Software as a Service (SaaS) continues to gain momentum in the enterprise and is on its way to becoming a $20B market by 2011 (industry estimates from CSFB and Tripletree). Google, with its “iGoogle” homepage, provides enterprises a single view...
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How to Download Images from an Outlook Email


Learn how to download and save pictures that may be embedded inside an HTML formatted email message in Microsoft Outlook: I don’t understand why but Microsoft Outlook doesn’t provide an easy mechanism for users to download images that may be...
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Lawson's CEO Hates SaaS


A remarkable interview was published today on ZDnet, titled Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service (SaaS). I find it just striking how the CEO of a major ERP company just doesn't think at all about what is good for his...
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Implications of Self-, Outsourced- and OEM-Hosting


The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I...
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